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Lorem ipsum dolor sit amet, consectetur adipiscing elit — a short editorial description of the project for the case-study header.

Role
Senior Product Designer
Timeline
Jan 2024 – Sep 2024
Team
1 PM · 1 Designer (me) · 4 Engineers · 1 Researcher
Scope
End-to-end product design · Research · Prototype in code · QA

My role

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  • Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
  • Ut enim ad minim veniam, quis nostrud exercitation ullamco.
  • Duis aute irure dolor in reprehenderit in voluptate velit esse.

TL;DR

In short

Problem

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Approach

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Outcome

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Context and problem

The situation we walked into

Business context

Lorem ipsum business-context paragraph. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

User context

Lorem ipsum user-context paragraph. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium.

Constraints and complexity

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Goals and success metrics

What success looked like

Lorem ipsum primary objective — one tight sentence describing what success looks like at a strategic level.

Success criteria

  • Lorem ipsum success criterion one.
  • Lorem ipsum success criterion two with a quantitative target.
  • Lorem ipsum success criterion three.

Approach

How we got there

  1. 01

    Discovery

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. Discovery-phase description.

  2. 02

    Synthesis

    Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Synthesis-phase description.

  3. 03

    Prototype

    Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris. Prototype-phase description.

  4. 04

    Ship

    Duis aute irure dolor in reprehenderit in voluptate velit esse. Ship-phase description.


Key decisions

Forks in the road

Decision A

Lorem ipsum context for the decision. Why it came up, what was on the table.

Decision
We chose to ship the editorial-led layout over the modular grid.
Tradeoff
Editorial loses some density and breaks on extreme screen sizes; we accepted that for the warmth gained.

Decision B

Lorem ipsum context for the second decision. Sed do eiusmod tempor incididunt.

Decision
We routed all reads through a single typed manifest.
Tradeoff
Manifest becomes a coupling point; weighed against the type safety it earns us.

Solution

What we shipped

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One-line caption describing another solution screen.
One-line caption describing a third solution screen.

Outcomes and impact

What it moved

Adoption

42%

+18pp

Lorem ipsum metric description.

Time on task

1m 12s

−34%

Lorem ipsum metric description.

NPS

62

+14

Lorem ipsum metric description.

Business impact

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User impact

Lorem ipsum user-impact paragraph. Sed ut perspiciatis unde omnis iste natus error sit voluptatem.


Learnings and reflections

What I’d take with me

  • Learning one

    Lorem ipsum dolor sit amet, consectetur adipiscing elit. A reflection on something the project changed in how I work.

  • Learning two

    Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. A second reflection.

  • Learning three

    Ut enim ad minim veniam, quis nostrud exercitation ullamco. A third reflection.